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Support & Help

We are here to help. Find answers to common questions or reach out to our team directly — we respond within 24 hours.

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Common Questions

Frequently Asked Questions

FAQs

Browse products, select your size and colour, add to cart, and proceed to checkout. You can pay via UPI, card, net banking, or COD (where available).

Go to My Account → My Orders to see your order status. You will also receive email updates as your order progresses through each stage.

Returns are accepted within 7 days of delivery. Items must be unused and in original packaging. Customised or branded products are non-returnable. Visit our Returns page for full details.

Click Register → Select "Business" → Fill your company details. Once approved (within 24 hours), you get wholesale pricing, GST invoicing, and credit terms.

Go to "Become a Seller" from the menu. Fill your shop details, upload KYC documents, and submit. Admin reviews and approves your account. Once approved, you can list products from your Vendor Panel.

Yes. You can submit a signed GST Declaration letter on your company letterhead instead. Download the sample format from the registration page.

Every product submitted by a vendor is reviewed by our admin team before going live. This ensures quality and authenticity on the platform.

You can only sell products you are legally authorised to sell. Counterfeit or unauthorised branded products are strictly prohibited and will result in immediate account suspension.

Use the Bulk Enquiry form or contact us directly. Minimum order quantity is typically 50 pieces per design. We provide custom quotations with volume discounts.

Use the Live Chat (click + button bottom-right), WhatsApp, email, or call us during business hours. We aim to respond within 24 hours.
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Platform Disclaimer

ANKLOOM is a digital marketplace platform connecting customers with local sellers and manufacturers. Products listed on the platform are offered directly by independent sellers. ANKLOOM does not manufacture, own, or guarantee the authenticity of products listed by third-party sellers.

Sellers are solely responsible for product quality, authenticity, pricing, and compliance with applicable laws. For any product-related concerns, please contact us and we will facilitate resolution between you and the seller.